bdtj's Privacy Policy
Your personal information is invaluable to us. This document contains a complete description of how bdtj collects, stores, and protects your information.
bdtj ("we", "our") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This privacy policy explains what information we collect when you use our platform, the purposes for which it is used, where it is stored, and what your rights are. By using bdtj's website or services, you are agreeing to the terms of this policy. We recommend that you read this document carefully in full.
1 What Information We Collect
We collect various types of information when you create an account and use services at bdtj. This information falls into two main categories — what you voluntarily provide and what our system collects automatically.
Information You Provide Directly
During registration or login, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- National ID or passport number for identity verification (when required)
Automatically Collected Information
While you use the platform, our system automatically collects:
- IP address and device type
- Browser name and version
- Time spent on the platform and pages visited
- Gaming history and transaction records
- Cookies and session data
2 Purpose of Information Use
bdtj uses your information only for legitimate and clearly defined purposes. Your information is not used for any purpose beyond those described below.
Primary Purposes
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To safely complete deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, or bank transfer.
- Service Improvement: To analyse your usage patterns and further improve the platform.
- Security Assurance: To prevent fraud, money laundering, and unauthorised access.
- Customer Support: To resolve your issues quickly and effectively.
- Communication: To send relevant updates, promotions, and important notifications (subject to your consent).
- Responsible Gaming: To monitor your gaming behaviour and provide necessary support.
3 Cookies & Tracking Technology
The bdtj website uses cookies and similar technologies to operate effectively. Cookies are small text files stored on your device.
Essential Cookies
Essential for the platform's core functionality. Without these, login, session management, and security operations are not possible.
Analytics Cookies
Used to understand how users interact with the platform. This information is aggregated confidentially and used for service improvement.
Preference Cookies
Used to remember your language selection and service preferences, so you do not have to set them again each time you log in.
Cookie Controls
You can reject or delete cookies from your browser settings. However, please note that disabling essential cookies may prevent some platform features from working properly. Detailed cookie management guidance is available in most modern browsers.
4 Sharing Information with Third Parties
bdtj does not sell or rent your personal information to any third party. However, limited information may be shared in certain specific situations in the interest of operating the service.
Legitimate Cases for Sharing Information
- Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, or the relevant bank to complete transactions. These third parties follow their own privacy policies.
- Technology & Service Providers: Technology support providers operating the platform may have access to limited information — they work under strict confidentiality agreements.
- Legal Obligations: Information may be shared with relevant authorities when required by court order or legal duty.
- Fraud Prevention: Relevant information may be disclosed as needed in any investigation into money laundering or fraud.
5 Information Storage & Security
To ensure the security of your information, bdtj has adopted industry-standard technical and administrative safeguards.
Technical Safeguards
- All data transfers are secured through SSL/TLS encryption
- Strong hashing algorithms are used for password storage
- Regular security audits and vulnerability assessments
- Server-level firewall and intrusion detection systems
- Encrypted storage of sensitive financial information
Administrative Controls
- Only authorised staff are permitted to access personal information
- Privacy and security training is mandatory for all staff
- All data access activities are logged and monitored
- Data protection policies are reviewed and updated regularly
Data Retention Period
bdtj retains your information only for as long as necessary. Information is kept while your account is active, and even after account closure, certain information may be retained for a defined period to meet legal, financial, and regulatory obligations. Financial transaction records are generally kept in long-term archives.
6 Your Rights
bdtj believes you should have full control over your own information. Your rights are described below.
Right to Access Information
You may request a copy of your information held by us at any time. We will provide it after appropriate verification.
Right to Correct Information
If your information is incorrect or incomplete, you may request a correction. You can also update some information yourself from your account settings.
Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will review your request as promptly as possible.
How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. After verifying your identity, we will take the appropriate steps. We aim to respond to all valid requests as soon as possible.
7 Protection of Minors
Age 21+ Policy
bdtj is for users aged 21 and above only. Our platform never knowingly collects information from minors. Age is verified at the time of registration, and account creation is not permitted for anyone indicating an age below 21.
If we become aware that a minor is using our platform, we will immediately close the relevant account and delete any information collected. If you believe a minor is using our platform, please notify our support team.
8 Third-Party Services & Links
External Services
bdtj works with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, NetEnt, Microgaming, and Ezugi to deliver games on the platform. These providers have their own privacy policies. Their policies will apply when you use their services.
Our payment partners (bKash, Nagad, Rocket, Upay, and banks) have their own privacy policies, and their policies will apply during the payment process. bdtj is not responsible for the privacy practices of these third parties.
9 Policy Changes
Update Process
bdtj may review and update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email or through a clear notification on the platform.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend visiting this page periodically. Each version of the policy will include a "Last Updated" date.
10 Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, our support team is always ready to help.
Live Chat Support
bdtj's live chat is open seven days a week, twenty-four hours a day. Support is available in both Bengali and English. Use live chat for a quick response on urgent data privacy matters.
Log InEmail Contact
For detailed privacy-related requests or formal complaints, send us a message at our support email. We will do our best to reply as soon as possible.